Email and Internet Usage Policies Essay Example | Topics and Well Written Essays - 1000 words

Email and Internet Usage Policies - Essay Example Upon orientation, which all new staff must go through, rules and regulations regarding use of the company intranet and email system are clearly spelled out, in a specific section of the employee handbook. Instructions are also given on how to handle setting up new accounts, dealing with technical support issues and any other questions regarding the intranet or email. New employees meet with at least one member of the IT staff during orientation. Each new employee is visited by a member of IT staff within 24 hours, if contact via email or phone does not solve a specific problem an employee has. Specific policy regarding email applies to all employees, whether administrative, health care, support or maintenance staff. For health care or medical records staff who may have frequent contact with other care providers, policies regarding patient information are reviewed during orientation. It is acceptable for health care staff to email others within the organization on patient status or ot her pertinent information, particularly when some new records have not been scanned into the system. However, health care workers are encouraged to fax necessary records or supporting documents. Health care staff within the organization are encouraged to print pertinent emails regarding patient status, attach them to patient records, then delete messages. All messages are automatically deleted after 3 days. Archiving of email messages is discouraged, as it poses a risk of patient information falling into the wrong hands, though the risk is slim.